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Big Whale Ltd.

Terms of Service

The terms governing access to and use of Big Whale Ltd. websites, materials, and digital services.

Last Updated

Last updated: March 11, 2026.

Agreement to These Terms

By accessing or using the websites, products, applications, or services operated by Big Whale Ltd., you agree to be bound by these Terms of Service and by all applicable laws and regulations.

If you do not agree to these terms, you should not access, use, or continue using any Big Whale Ltd. service.

Description of Services

Big Whale Ltd. provides digital products, subscription-based features, support services, websites, and related tools designed for consumer and business use, depending on the specific product or service being accessed.

Features, product availability, service scope, and access conditions may vary by platform, subscription plan, geography, or product version, and may be updated from time to time.

Accounts and Access

Some features may require you to create an account or provide accurate contact and billing information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information and to update it when necessary so that Big Whale Ltd. can operate the service, provide support, and communicate with you effectively.

Use of Our Services

You may use our services only for lawful purposes and in a manner that does not infringe the rights of others, damage our systems, or interfere with the normal operation of the website or any related service.

You agree not to attempt unauthorized access, reverse engineer restricted features, distribute malicious code, or misuse any part of the platform, content, or infrastructure provided by Big Whale Ltd.

User Content and Submissions

If you submit feedback, support materials, messages, uploaded content, or other information through our services, you retain ownership of your content unless otherwise stated.

By submitting content to Big Whale Ltd., you grant us a non-exclusive, worldwide, royalty-free license to host, process, store, and use that content solely as needed to provide, maintain, support, secure, and improve the relevant service.

Subscriptions, Billing, and Paid Features

Where a Big Whale Ltd. product includes paid plans, recurring subscriptions, or in-app purchases, those purchases are subject to the pricing, billing cycle, renewal terms, and platform conditions shown at the time of purchase.

Additional rules for recurring access, cancellation, and refunds may also be described in our Subscription Terms and in the policies of the relevant app store, payment processor, or platform provider.

Content and Intellectual Property

Unless otherwise stated, all content on this website, including text, graphics, branding, interfaces, layouts, product materials, and related assets, is owned by Big Whale Ltd. or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any portion of our materials without prior written permission from Big Whale Ltd.

Third-Party Services and Links

Our services may rely on or link to third-party platforms, app stores, payment providers, analytics services, hosting providers, customer support tools, or external websites. Big Whale Ltd. is not responsible for the availability, content, or policies of third-party services that we do not control.

Your use of any third-party product or service may also be governed by that third party’s own terms and privacy practices.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Big Whale Ltd. disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

We do not warrant that the service will always be secure, error-free, continuously available, or free from bugs, delays, or technical interruptions.

Limitation of Liability

To the maximum extent permitted by law, Big Whale Ltd. shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the services.

This limitation applies to loss of data, loss of revenue, service interruption, account access issues, business disruption, or any other damages arising out of or connected to the use or inability to use the services.

Suspension and Termination

We may suspend, restrict, or terminate access to any Big Whale Ltd. service at our discretion if we reasonably believe that you have violated these terms, created security risk, misused the service, or acted in a way that could harm Big Whale Ltd., other users, or third parties.

You may stop using our services at any time. Any provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, and payment-related obligations, will remain in effect.

Changes to These Terms

Big Whale Ltd. may update these Terms of Service from time to time to reflect legal, operational, or product changes. When material updates are made, we may provide notice through the website, within a product interface, or by email where appropriate.

Your continued use of the services after updated terms become effective constitutes your acceptance of the revised Terms of Service.

Disputes and Contact

These Terms of Service will be interpreted in accordance with applicable law, without prejudice to any mandatory consumer rights that may apply in your jurisdiction.

If you have any questions regarding these Terms of Service, please contact Big Whale Ltd. at support@bigwhaleltd.com.